FAQs-Get your questions answered here...

What are the benefits of a CRM?
  1. Organize leads, accounts & contacts and prioritize opportunities with SalesForce automation tools.
  2. Manage marketing campaigns and generate leads with Weblogic CRM’s marketing modules.
  3. Import leads and contacts.
  4. Track customer purchase histories down to uniquely identifiable items and services.
  5. Build a knowledge base accessible to customers through the customer portal, eliminating repeat customer questions and increasing the speed of customer service.
  6. The integration of Weblogic CRM’s document management systems and workflows allow for automatic notices and the attachment of files to project tasks.
Do you charge per user like all other CRM solutions?

You will be pleased to know that we charge considerably less per user than most CRMs out there. We believe that your business has the potential to grow, which is why we have bundled users into groups of users so you can upgrade your package when you need to.

How many users can I have?

There is no limit to the number of users, its unlimited, however, you will be upgraded to the relevant price bracket based on the number of users you have.

Do you offer a free trial?

Yes, there is. You can play with the free trial as long as you need to. We offer a free, no obligation consultation to ensure you understand how the Weblogic CRM can help your business.

What are the main features of the Weblogical CRM?

Weblogic CRM offers the following features:

  • Lead management
  • Account & contact management
  • Customer support & service
  • Campaign management
  • Inventory management
  • Integrated calendar, activity & notification management
  • Email integration and extensions
  • Performance reporting
  • Product customization
  • Security management
  • Opportunity prioritization
  • Automatic lead capture
  • Teams and access control
  • Integrations
How much does Weblogical CRM cost?

We charge a once-off setup, a customization fee, and a subscription fee. The subscription price includes the following value added services: remote support, daily backups and CRM hosting. Weblogical CRM offers a number of different packages. Please click on the Pricing tab for more information.

Who are the typical users of Weblogical CRM?

Weblogic CRM has the following typical customers: Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business.

Does Weblogical CRM support mobile devices?

Weblogic CRM supports the following devices :
Android, iPhone-iPad, Mobile Web App

What other apps does Weblogical CRM integrate with?

Weblogic CRM integrates with the following applications:
Microsoft Outlook, Microsoft Office 365, Dropbox, Intuit Data Protect for QuickBooks, Twilio, PayPal, Authorize.net, Magento , MailChimp, DocuSign, Xero, Gmail, Google Drive

What level of support does Weblogical CRM offer?

Weblogical CRM offers the following support options:
Phone Support, Remote Support, Onsite Support Video, Email Support

Can I host my CRM on my own domain?

Sure you can. Have a look at the optional features for your preferred solution:
Sales Force Automation, Customer Support Centre, Project Management, Ultimate Combo.

Can I have my CRM hosted on a secure sever?

We can setup your CRM using a secure SSL 128 bit encryption protocol, giving you peace of mind. Have a look at the optional features for your preferred solution:
Sales Force Automation, Customer Support Centre, Project Management, Ultimate Combo.

Can I upgrade or downgrade my Weblogical CRM package?

Sure you can, all you have to do is send us an email at [email protected] and inform us of what package you want to upgrade or downgrade to. Note that the downgrade will only take effect from the 1st of the following month whereas the upgrade will take effect immediately but your bill will only change from the next month onwards. Note that when downgrading, your support hours may drop significantly so please make sure you check this first.

What else can Weblogic offer my Business?

Please visit the Weblogic website by clicking here.

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